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AMC / CMC Service Portal

Professional biomedical maintenance solutions to ensure zero-downtime for your critical medical equipment. Certified by NABH and ISO standards.

Maintenance Simplified

Medical equipment requires more than just repairs; it needs a continuous lifecycle management strategy. Our contracts are designed to shift the burden of maintenance from doctors to engineers.

What is AMC?

An Annual Maintenance Contract covers the labor charges for service and preventive maintenance. If a part breaks, it is billed separately. Ideal for new equipment still under component warranty.

What is CMC?

A Comprehensive Maintenance Contract is the "Ultimate" protection. It covers labor, service, and the full cost of all spare parts. It provides a fixed annual budget with zero financial surprises.

MedGenz Advantage

NABL Calibration

Standard on all critical devices.

24/7 Helpline

Direct access to biomedical experts.

OEM Spare Parts

Zero compromise on component quality.

Software Updates

Keeping your devices technologically current.

Interactive Tool

Estimate Your Contract Cost

Cost Estimator

Instant Maintenance Quote

Equipment Purchase Price (₹)

₹

Equipment Category

Equipment Age: 1 Year

Estimated Annual Fee

₹0/ Year

Included in AMC

4 Mandatory Preventive Maintenance visits

Unlimited Breakdown Calls

Electrical Safety Checks

Service Reports for NABH Audit

Spare Parts billed as per actuals

Response time under 24 hours

Disclaimer: This is an algorithmic estimate. Actual quotes may vary based on exact machine model, current state, and location.

4.9/5

Customer Satisfaction Rating

"MedGenz has maintained our entire ICU wing for 5 years. Their CMC plan is the most reliable in the North India region."

— Fortis Associate Hospital, Delhi

Our Valuable Clients

Trusted by leading healthcare institutions across India. Drag to explore.

Our Certifications & Compliance

MedGenz is certified and trusted by leading regulatory bodies for healthcare safety.

Udhyam

Government of India recognized MSME Enterprise

CE Certified

European Conformity Standards for Medical Devices

ISO 9001

Quality Management System Certified

Import Export

Registered DGFT Import-Export License

Contract FAQs

1What is the primary difference between AMC and CMC?

AMC (Annual Maintenance Contract) covers labor and service visits but excludes the cost of spare parts. CMC (Comprehensive Maintenance Contract) covers everything—labor, service, and all spare parts required to keep the machine operational, excluding only one-time use consumables.

2How many Preventive Maintenance (PM) visits are provided?

We provide 4 mandatory PM visits per year (quarterly) across both AMC and CMC plans. These visits include deep cleaning, calibration checks, and software diagnostic reports.

3Do you provide reports for NABH accreditation?

Yes. Every service visit or breakdown call results in a formal service report. For CMC clients, we also provide quarterly calibration certificates which are essential for NABH and ISO audits.

4What is your emergency response time?

For hospitals within Delhi NCR, our response time is under 4-6 hours. For other locations across India, we guarantee an engineer on-site within 24 hours of a breakdown report.

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